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Tenant Handbook

Fire

If a fire is discovered inside your suite:

  1. Advise others and move everyone away from the fire.
  2. Confine the fire by closing all doors in the area.
  3. Notify the Fire Department (911) and provide the following information:
    1. Building Name
    2. Building Address
    3. Nearest Cross Street
    4. Suite Number or Exact Location of Fire
    5. Your Call Back Number
    6. Note: Do not hang up until the Emergency Operator does so.
  4. Notify the Management Office.
  5. Attempt to extinguish the fire only under the following conditions:
    • If the fire is small and can easily be extinguished.
    • You are familiar with the operation of an extinguisher and it can be done safely.
    • You have someone with you.
    • You have your back facing an exit.
  6. Proceed to the nearest exit to evacuate. Exit via stairwells; do not use the elevators.
  7. Once outside the building, move to a safe refuge area away from the building and Fire Department operations.

Note: Fires need fuel, heat, and oxygen to survive. You can reduce or extinguish fire by removing any one of these elements. For example, close doors and use extinguisher to reduce oxygen, throw water on the fire to reduce heat, and eliminate fuel sources by removing nearby paper, plastics, and other flammables.

If a fire is discovered outside of your suite:

If you are in your suite, smoke or heat is evident in the corridor, and you are not able to exit, proceed as follows:

  1. Call 911 and provide the following information:
    1. Building Name
    2. Building Address
    3. Nearest Cross Street
    4. Suite Number or Exact Location of Fire
    5. Your Call Back Number
    6. Note: Do not hang up until the Emergency Operator does so.
  2. Call the Management Office and report your building number, floor, and suite number.
  3. Feel the door. If it is hot or warm, do not open it.
  4. Close as many doors as possible between you and the fire.
  5. If smoke enters your suite from beneath the door, seal the area with a fire blanket, wet towel, or other misted material.
  6. If smoke in your suite becomes unbearable, break a window for additional oxygen.
  7. If your telephone stops working, display brightly colored material from the window. Wave it to make it more visible to rescuers.
  8. Do not jump.